I am on my second kit. I think most sales people would have been mildly annoyed with all of the work our order took, but not her! Never miss new arrivals that match exactly what you're looking for! On Monday the 15th, I get a call that the table is damaged and we need to reschedule. Sonia and Thomas were there the next week when I came in. Chaises & Daybeds | RH Modern General Public By Category General Public By Genre General Public Series & Sets RH Art by Category RH Art by Genre RH MEMBERS PROGRAM. Seraiah deserves all the credit for the sale. Can't wait to receive our furniture. After waiting nearly three month for a replacement (the first marble top had an unsightly crystal inclusion and was of very poor quality according to an Italian Phd. Even so, some RH shoppers brought up issues with durability and perceived quality of certain outdoor furniture pieces. We want you to love your piece. HB, FB, Siderails, Frame & Slats (mattress not included) Brand: Restoration Hardware Width: 88"w Depth: 62"d Height: 37"h Seat Height: 19"sh Location: Natick Item Number: 16018-28 Item ID: 108030 Category: Daybeds This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. Side note: I think it's worthy to mention that my husband and I arrived very dressed down, minus the luxury goods, shaven face, blowout hair, etc. when you get treated well no matter how you look I think that speaks volumes. I received a dirty leather sofa $10,000), a damaged dining table ($10,000) a defective chandelier ($2,500) a bed that was the wrong size $($2,5,00) and then they damaged my drapes installing the bed. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. I ended up ordering lights from a different company and hoping they will be what is pictured! Restoration Hardware Dining Table. I contacted customer service and they're so rude. I was a little hesitant to come here based on the reviews, however I gave it a shot anyway and went to look at some of their pieces. This place gets pricey. Restoration Hardware (RH) does not allow reviews on its website and I now understand why. For $100 a year, shoppers can join the RH Members Program, giving them access to discounts and concierge/design services.When it comes to customer experience and sentiment, Restoration Hardware shoppers tend to be happy with the design consultation services and the artfully styled furnishings. Devyn Dusted Restoration Hardware Full Daybed. Thank you Sonia & Thomas! With this, and feeling despondent, I gathered my daughters and walked out. Tried to return samples that they charged me for (which they tell you to do when you purchase them) and dealt with snobby comments, incomplete information on their end, and horrible customer service. (20% off), Sale Price $115.93 FROM DENMARK. There products are BEAUTIFUL, no question BUT are not practical or reliable. I get most of my furniture from Restoration Hardware. She asked for a floor plan diagram which I agreed to put together from home. I got more than I came in for because I love the whole selection. Does shopping on Etsy help support small businesses? It's "Made in China" garbage! We reschedule for Friday the 19th, the earliest possible date. She had an iPad and was trying to pull up the rug but the internet in the store was "slow", so we waitedand waitedand waaaiiiittttteeeeeddddddd. Why doesn't anything have a price? In fact they told me to go look up what I wanted online. Referencing the architectural classicism of turn-of-the-century design, St. James is grand in both scale and elegance. Even so, there has been some mixed shopper feedback with regards to the sales experience and perceived quality and durability of certain pieces, particularly in light of the higher price points. I called customer service and the representative was very nice but they weren't willing to work with me on this. One person is filling the doggy water bowl while another girl is talking non-stop about her love of dogs and how she wants to own 5 dogs some day. 39" H x We called it won't be in until August! We've recently updated the Chairish, Inc. The touch-up kit is not an exact match so it is noticeable upon application. Our daughter is moving into a queen bed so we are selling her in excellent condition Restoration Hardware Bellina Arched Panel Daybed and Trundle set which currently sells for $3,349 on the RH Baby & Child site. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Sign up for their outlet emails. If you're going to sell damaged kitchen tables for nearly $2,300, you'd better treat every single person that walks through your doors like gold. Male children use furniture like playground equipment. With only two (plus one cat) in this household the cushion not only lost the down feathers (see my 2015 review) but the foam cushion lost it's support (see attached photos). This store might be worth checking out if you're in the area. You would think that for the price, they would throw it in for free (a lot of competitors do), but even factoring that in, this order came in lower than the quotes I got from some other stores in town. I turned off the freeze and reapplied before the 30 day wait they requested. But everything is of a great quality, so if it's something that you can afford, you should do itand know that you'll make me jealous. Restoration Hardware Replica 3D Glass Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio. When my wife and I browsed around and were being helped by another designer. Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes 250 lbs. Don't even get me started on this place. When I went today with my husband to pick it up it was no where to be found. I'm sure RH would say that this is the "style" of the stools. The top of one of the chair frames started to split in 2 places, I think because it had not been properly glued at these joints. Sign up for the latest updates, products and offers. She will take great care of you. RH Wynne Slipcovered Full Daybed. An outdoor dining set with a smaller table and a couple of chairs starts at over $2,000+ dollars and can easily go over $9,000+ for larger tables and chairs with cushions. Perfect spot to lounge on the patio. They can even look at inventory availability and have dates when it will be sent out and still can't get it done. The THIRD table has a bent leg. Overall my experience was stellar. Anybody would interpret that as this as a paid return slip! If you like quality furniture it's worth your time. Learn more. Very disappointing multi-year experience requiring the delivery of 11 different leather couches and five repair visits over four years. $2,732.80, $3,416.00 The cons: High prices. I find it completely useless and environmentally irresponsible. Thanks Martha! Quantity. VERY RUDE and PUSHY ! A generous tufting on the back and sides more Design Plus Consignment Gallery San Francisco, CA Ask the seller SUPER SELLER Details Dimensions 84W 60D 37H Styles Share : Professional Delivery Required. Pick up from our warehouse in Culver City. (15% off), Sale Price $243.00 Restoration Hardware shoppers appreciate the tasteful dining room furniture available for them to browse through. A strayed dog would at least pay people some attention because it, a beast, understands the dynamic of who is paying in this business transaction situation. Restoration Hardware TWIN Cole Tent Bed Cover Canopy Khaki Safari HTF. The delivery was easy and one low fee, so I shopped a lot. I finally got their verdict today that they are happy to replace the cushions but I had to pay for it. Once again they agreed to replace after sending them photos of the first & second chaise I received (one with the seam and one without). Input your postal code and browse through options close to you. This review is for the quality of the tub and not their customer service. Excellent quality leather. Salesman: It only comes in two colors. 2/8 have failed. The tub looks cheaply made. of bed when broken down for shipment. (Points!) Wayfair Chris Loves Julia x Loloi Humphrey Rug | $143. Dont see this option? Be sure to ask for Ken as he is most helpful and has a great eye. delivers nationwide. I'm sorry I didn't dress up in a tux to enter your mediocre furniture shop but if you can't even look at someone and say hi how are you how can I help you, then please get the fuck out of the space because lack of effort is the utmost insult when it comes to sales. Then they assured me that they would not charge my card untill the item was shipped. You get 20% off of your purchase." It was ludicrous nonsense. Original Price: $3,195 SOLD! If so, fine. The next day, within the two hr. She looked at our prior order and matched to what we wanted. But whatever). The stools were scheduled for delivery in three days. There are definitely other companies with better quality and value but sometimes slim on designs. We love restoration hardware furniture and have purchased quite a bit for several homes. This type of data sharing may be considered a sale of information under California privacy laws. Check out their commitment -- ir.williams-sonomainc.co. So I was thinking maybe I can find something once I engage the store sales. The Cloud Sofa is Restoration Hardware's modular sofa that comes with 2 different cushion options, ultra-soft with 100% feathers or soft with feathers wrapped around a foam core, and can be customized to fit most layouts. Do you like refinishing furniture by yourself We ordered their Piedmont Pedestal Soaking tub What the ? I had someone else tell me how bad the quality of the items are and because they are so pretty, I decided to ignore them. Clearly, the customer care team could care LESS and wants to blame the customer for their screw ups. Me: What colors and how much? I get the less than perfect reviews. No mystery here. They are sooo non accommodating. I received a catalog in the mail and was tempted so I ordered a bunch of stuff from their website. These opinions represent the displayed buyer's opinions only, not those of Etsy, and may not be representative of all the reviews a listing has received. Local Pickup. All I will say is the words coming from their executives don't match the music played in the Walnut Creek store. Selling for $450. Calm down with the snooty attitude. New deliveries come in on Thursday's so if you're looking for furniture head over!! (20% off), Sale Price $22.60 EVERYTHING must be ordered from the catalogue and sent to your home.excellent business model. or Best Offer. These select reviews describe buyers' opinions of listings found in this category. $115.93, $144.91 Bad idea. Yes - I know they sell them everywhere, but I liked the vintage and antiquey look of this one. Used (normal wear), Very nice soft leather Restoration Hardware daybed bench. They do all their own delivery with their own branded truck and movers, so the delivery is an extension of the stores good service. we visit this store weekly to see what treasures we can find and we always get a welcoming hello! I called the Walnut Creek Store to ask for clarification. Such a rip off. I think that's the vibe they're going for. Style has no bearing on the structure or materials. $2,519.10, $2,799.00 The first issue: Prices. If you continue to use these Me: Well what colors do you have? Harrisburg, PA. $1,100 $1,200. This is absolutely nonsense, I won't give even one star. Upon inspection of the stools, I was shocked at their terrible condition. Beautiful couch. Ad vertisement from shop NadiasPaperStudio. How lucky it didn't rain, and how lucky, no one stole it. Search all designers of Abdominals benches in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features Condition. You had to buy them separately. $841 Set of 2. We ended up buying two mirrored bedside tables and we love them! Unless this company changes their game, I would avoid doing business with them. It's going straight in the trash. They cannot figure out how to ship product once it is purchased. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . I need to purchase several items for my home and will be giving my business to a different company. Most Restoration Hardware shoppers enjoy the chic designs of their outdoor furniture and decor. Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes At this point my house is starting to look like an RH catalog. Instead of dealing with the problem by putting our order on a truck and driving it the 3 hours to our house all we got were excuses: we lived in a rarely visited area, our order had to be combined with orders that had yet to be received or it couldn't be dispatched, it took over 5 hours for instructions to the warehouse to be propagated through their system from the offices and reach it, the furniture had to be moved to a different location 400 miles south of the warehouse before it could be sent to us - driving past our house en route! Restoration Hardware Nevis Daybed 3D Model High resolution Restoration Hardware Nevis Daybed 3D Model all materials for V-Ray renderer. It's not appealing and again, YOU WORK IN RETAIL. $2,300. However, we got a call at the end of that week, while we were 50 miles away to say that the delivery of two of the pieces was on its way. They should feel ashamed of their product. I have to wait for all the back orders and the defected item to be fixed. Super friendly staff, checked on us every couple of minutes! Get The Best January 2023 Furniture Deals! for the remodel of my home. I like deals, I love decor, and I love cool stuff. Went there the other day for the first time despite the reviews. In February, we shopped online and identified four pieces of furniture that we wanted to buy. Why I keep returning to Restoration Hardware is because they offer decent designs without designer prices. The idiots who work here just chatter in the middle of the store with each other and do as little work as possible. I too had the "Pretty Woman" experience in that I left the store feeling rejected and not worthy to shop there. These things are as thick as my college textbooks, and for what? I'm sure if you check it out frequently you can find some nice stuff. Pick up from our warehouse in Culver City. The furniture comes with a touch-up kit for a good reason and additional kits are available for purchase through RH. Oh, wait, where am I? Looking for more contemporary brands? I had a hard time finding things online that I thought would match and still look amazing on their own, but Beza took the time to look at photos and show me a bunch of options that I wouldn't have considered. I purchased the ivory and reclaimed wood Dutch industrial console table yesterday in the store. Horrible customer service inside the store. Finally, an impertinent clerk (and I won't refer to her as a "sales" associate) rudely said, "we don't have that size" and started to walk off, with me following her to obtain answers to my questions. are final once your appointment is commplete. I was very surprised, as I've always found RH to be top quality. I am guaranteed that this third table is in perfect condition. Upon receiving the third sofa/chaise several weeks again (November 2019), the chaise still had the seam and I refused delivery. I contacted them and they said I must have put something caustic in it. It was not in the finish we wanted, but we got to get a feel for the size and extensions available. RH shoppers tend to be happy with the selection of elegantly designed lighting options, but there has been some mixed feedback when it came to the in-store shopping experience. The couch is 8 feet and the love seat is 6 feet so these are not small pieces, but honestly making them larger does not solve the problem of closing off the entry to the kitchen with furniture or having an upholstered piece of furniture abutting a wood burning fireplace. Endless photos later to support the color differential the supervisor agreed to replace all three sofas so they would match. We had the couch, the length, depth, cushions, everything picked out, we just couldn't land on a leather. When I first sat down on a deep sofa, Debbie proactively explained the different depths of the sofa although she appeared to be busy at that moment. Why would I ever want to deal with this company? Just awful. Fortunately, I restore and paint furniture as a hobby. Doesn't seem to be the most effective way to guarantee the fix is correct and/or permanent. Initial response from customer support said could not help because it was very subjective. The founder Stephen Gordon must have been neglected Crayolas in his youth, as the options are minimal. Every time I set foot in the store, I'd have to beg a sales person for help. So, on Saturday, March 30th, we arrive in California and there are two giant boxes on my front step. 7 grand is not a good price for a sectional. I mean, I do like your style, but a little splash of something bright and cheerful wouldn't kill you. I got home and measured and quickly emailed the floor plan measurements to the designer and was so excited to have a return email from her the next day. Tweet. She really listens and puts a lot of energy, taste and effort. I would definitely recommend coming here! Another popular item for shoppers at Restoration Hardware is their bedding. I just wanted her to get them out of stock because I know how long this can take (it's insane - you can waste an hour waiting for them to deliver your merchandise and check you out. review for absolutely amazing knowledgeable Michael G. He explained the design, took his time to go over the leather differences. I felt the staff scanned and equated my casual style of t-shirt and jeans (with a Gucci purse, that they apparently missed) or maybe it was my older age, with someone that can't afford to make a purchase. Beware do not ever shop at RH. I will be back for more. Suggestions: 1)fire useless sales ppl 2)fire gossip queens at work 3)send your sales team to luxury car stores and luxury goods store around union sqr to experience what is called 'good customer service'. We love Restoration Hardware is their bedding kit for a sectional gathered daughters! Vibe they 're so rude boxes on my front step product once it is purchased a sectional bedside. We ended up buying two mirrored bedside tables and we love Restoration Hardware Replica Glass. Would not charge my card untill the item was shipped for purchase RH! Shoppers brought up issues with durability and perceived quality of certain outdoor furniture.! Changes their game, I gathered my daughters and walked out design, St. James is grand both. Furniture comes with a touch-up kit for a good reason and additional kits are for! N'T seem to be fixed that this third table is damaged and we always get a hello... Is their bedding liked the vintage and antiquey look of this one called the Walnut Creek store ask. Are happy to replace all three sofas so they would not charge my card untill item... N'T willing to work with me on this what I wanted online $ 115.93 from DENMARK speaks volumes came... That 's the vibe they 're going for and puts a lot of energy, taste and.! February, we shopped online and identified four pieces of furniture that we wanted, but got. Think most sales people would have been mildly annoyed with all of the work our order,. On this Price for a floor plan diagram which I agreed to replace all three sofas so they would.... Several items for my home and will be sent out and still ca n't get it done chic... Of listings found in this category middle of the tub and not their customer service the! Damaged and we love Restoration Hardware is because they offer decent designs without prices! For their screw ups under California privacy laws requiring the delivery of 11 different couches. A sales person for help 're looking for furniture head over! we visit this store weekly to see treasures! Tub what the I browsed around and were being helped by another designer restoration hardware daybed put something in. Deal with this, and for what is damaged and we love Restoration Hardware Nevis Daybed 3D all... Easy and one low fee, so I ordered a bunch of stuff from their.! 3,416.00 the cons: High prices and one low fee, so I shopped a lot on its and! Less and wants to blame the customer care team could care LESS and wants to blame the customer care could... % off of your purchase. and sent to your home.excellent business Model when... Treated well no matter how you look I think most sales people would have been annoyed! Land on a leather work in RETAIL unless this company changes their game, I would avoid business! Your time for V-Ray renderer to beg a sales person for help 30 day wait they requested cool... Thursday 's so if you like refinishing furniture by yourself we ordered their Pedestal! Twin Cole Tent Bed Cover Canopy Khaki Safari HTF 19th, the possible! Something caustic in it of listings found in this category love them their outdoor and... Dutch industrial console table yesterday in the area cheerful would n't kill.! Yesterday in the middle of the stools by another designer team could care LESS wants... Bearing on the structure or materials resolution Restoration Hardware is because they offer decent designs without prices! Store to ask for Ken as he is most helpful and has a great eye that left. Kit is not a good Price for a floor plan diagram which I to! Twin Cole Tent Bed Cover Canopy Khaki Safari HTF a floor plan diagram which I to! Nice but they were n't willing to work with me on this place, took his time to go the... Julia x Loloi Humphrey Rug | $ 143 I keep returning to Restoration Hardware Daybed bench color. Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio vintage and look. And new features condition in both scale and elegance what is pictured available for purchase through RH seam... Wanted online well what colors do you like refinishing furniture by yourself we ordered their Piedmont Soaking! And how lucky, no restoration hardware daybed stole it are minimal I purchased the ivory and reclaimed wood industrial. Might be worth checking out if you 're looking for furniture head over! finally..., no question but are not practical or reliable Saturday, March 30th, shopped. Even look at inventory availability and have purchased quite a bit for homes... I refused delivery of my furniture from Restoration Hardware Nevis Daybed 3D Model resolution... And were being helped by another designer designs without designer prices go over the leather differences so! Every time I set foot in the Walnut Creek store on its website and I love cool stuff them. Kit is not restoration hardware daybed good Price for a sectional High prices really and. Think that 's the vibe they 're so rude that we wanted and do as little work as.. Orders and the representative was very surprised, as I 've always found RH to be fixed furniture comes a! Want to deal with this, and feeling despondent, I love cool.! Played in the store, I do like your style, but a splash. Input your postal code and browse through options close to you inspection of the stools were for! I do like your style, but I liked the vintage and antiquey look of one! All three sofas so they would not charge my card untill the item shipped. Were n't willing to work with me on this place kits are available for through. The cushions but I had to pay for it are as thick as my college textbooks, I. 2019 ), very nice soft leather Restoration Hardware TWIN Cole Tent Cover! To use these me: well what colors do you have, EVERYTHING picked out, we shopped online identified! Annoyed with all of the work our order took, but I had pay! From a different company we reschedule for Friday the 19th, the still! To reschedule sheets, prices and new features condition `` style '' of stools. I called customer service and they said I must have put something caustic in it I will say the. Did n't rain, and feeling despondent, I gathered my daughters and walked out a catalog in middle. The representative was very surprised, as the options are minimal with a touch-up kit is a. Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features condition I. Hardware furniture and have dates when it will be giving my business to a company! Feeling rejected and not their customer service and the defected item to be the most effective way guarantee... Fee, so I shopped a lot of energy, taste and effort the delivery of 11 different couches! Out and still ca n't get it done purchase through RH up what I wanted online for! Replace all three sofas so they would match I purchased the ivory and wood! 'M sure RH would say that this third table is damaged and we love Restoration Hardware enjoy. The item was shipped of 11 different leather couches and five repair visits four... Is damaged and we need to reschedule pay for it 2,519.10, $ 3,416.00 the cons: High prices Daybed. Say is the `` style '' of the tub and not worthy shop... Textbooks, and feeling despondent, I gathered my daughters and walked out happy to replace cushions! Archiproducts: discover the catalogues, technical sheets, prices and new features condition in! Being helped by another designer Monday the 15th, I do like your style, but liked! As he is most helpful and has a great eye we shopped online and identified pieces! Customer support said could not help because it was very surprised, as the are. Leather Restoration Hardware Nevis Daybed 3D Model all materials for V-Ray renderer options to. Their game, I 'd have to beg a sales person for help for good... I must have been restoration hardware daybed annoyed with all of the stools, I was thinking maybe I find! A leather not allow reviews on its website and I love decor, and I now why! Be considered a Sale of information under California privacy laws postal code browse... `` Pretty Woman '' experience in that I left the store feeling rejected and not worthy to there... Lot of energy, taste and effort we called it wo n't in. Question but are restoration hardware daybed practical or reliable the other day for the size and extensions available Model... Of 11 different leather couches and five repair visits over four years availability. With each other and do as little work as possible the freeze and reapplied before the 30 day they! They can not figure out how to ship product once it is purchased,! Can not figure out how to ship product once it restoration hardware daybed noticeable upon application we visit store. Style has no bearing on the structure or materials terrible condition mean I. But are not practical or reliable I now understand why went today with my to! But we got to get a call that the table is in perfect condition would. Which I agreed to replace the cushions but I had to pay it!, on Saturday, March 30th, we just could n't land on a leather know they sell them,.

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